Terms and Conditions

Effective Date: May 2026
Company Name: Computer Aide Ltd
Registered Address: 20 Vespasian Way, Dorchester, DT1 2RD
Company Number: 0593491

1. Introduction

These Terms and Conditions govern your use of the website and services provided by Computer Aide Ltd. By accessing our website or using our services, you agree to these Terms.

2. Services

We provide IT-related services, including but not limited to:

IT support and maintenance
Cloud services
Software development
Cybersecurity services
All services are subject to availability and may be modified or discontinued at any time.

3. User Obligations

You agree to:

Provide accurate and complete information
Use our services only for lawful purposes
Not attempt to gain unauthorised access to systems or networks
Not misuse or disrupt our services
4. Fees and Payment

Fees for services will be agreed in advance
Payments must be made within [e.g., 14/30 days] of invoice
Late payments may incur interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998
We reserve the right to suspend services for non-payment
5. Intellectual Property

All content, software, and materials provided by us remain our property or that of our licensors unless otherwise agreed in writing.

You may not:

Copy, reproduce, or distribute our materials without permission
Reverse-engineer or attempt to extract source code (unless legally permitted)
6. Confidentiality

Both parties agree to keep confidential any sensitive business, technical, or commercial information disclosed during the course of services.

7. Data Protection

We process personal data in accordance with:

UK GDPR
Data Protection Act 2018
Please refer to our Privacy Policy for full details.

8. Limitation of Liability

To the fullest extent permitted by law:

We shall not be liable for indirect, incidental, or consequential damages
Our total liability shall not exceed the fees paid for the relevant services
Nothing in these Terms excludes liability that cannot be excluded under the Consumer Rights Act 2015.

9. Service Availability

We aim to ensure uninterrupted service but do not guarantee:

Continuous availability
Error-free operation
We are not responsible for downtime caused by third-party providers or factors outside our control.

10. Termination

We may suspend or terminate services if:

You breach these Terms
Payment is not received
Required by law
You may terminate services in accordance with agreed notice periods.

11. Third-Party Services

Our services may integrate with third-party platforms. We are not responsible for:

Their performance
Their terms or policies
12. Force Majeure

We are not liable for failure to perform obligations due to events beyond our control, including:

Natural disasters
Cyberattacks
Power or internet outages
13. Changes to Terms

We may update these Terms at any time. Updated versions will be posted on our website with a revised effective date.

14. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Information

For any questions regarding these Terms:

Computer Aide Ltd

Email: support@computeraide.co.uk
Address: 20 Vespasian Way, Dorchester, DT1 2RD